Faculty Member, Information and Communication Sciences
About
Dr. Jay Gillette is Professor of Information and Communication Sciences at Ball State University’s Center for Information and Communication Sciences (CICS) in Indiana, USA. He is a Research Associate in its Applied Research Institute, and serves as Director of its Human Factors Institute. He is a Senior Research Fellow and Secretary (Officer) at the university’s Digital Policy Institute.
Dr. Gillette teaches and conducts research in the CICS graduate Center at Ball State University, with a focus on the interaction of humans and information and communication technologies (ICT). He is particularly interested in technology policy that aids economic and community development, in addition to his ICT technical work in Human Factors and Usability Experience engineering.
Dr. Gillette is a member of the Pacific Telecommunications Council (www.ptc.org), an international NGO for Pacific hemisphere telecommunications development. From 2004-2012 he has been elected to its international Advisory Council, and served a two-year term as Chairman. He is also on the North American Steering Committee of the Global Forum, an international invited conference often called "the Davos of IT."
As a technology journalist, he has covered the Global Forum and PTC's Honolulu conferences as well as the associated Intelligent Communities Forum as a correspondent for Network World, USA’s leading trade journal for enterprise networking, where his articles are widely available and reprinted worldwide.
He has been a visiting professor at the University of Oxford. He also was Professor and Associate Chair of the Department of Information Networking and Telecommunications at Fort Hays State University in Kansas.
Dr. Gillette served as a Senior Policy Fellow at the Docking Institute of Public Affairs in Kansas, and as a Senior Fellow of Information Technology and Telecommunications at the Center for the New West, in Colorado. His main policy interests emphasize regional economic and community development with technology and educational catalysts.
He worked at Bellcore (Bell Communications Research, now Telcordia Technologies) as Program Manager in its Information Networking Institute and as Senior Technical Planner and Senior Project Manager in its Information Management Services division. He was a member of the industry team that helped develop Carnegie Mellon University’s graduate degree in Information Networking.
Earlier, Dr. Gillette was a professor of humanities and technical communication at the Colorado School of Mines. He also was an editor on the staff of the Mark Twain Papers at the Bancroft Library, University of California, Berkeley. He earned his graduate degrees in English at the University of California, Berkeley, and undergraduate in Literature at the University of California, San Diego. In addition to his work in the information economy, Dr. Gillette has research interests in the impact of the industrial revolution in global and American culture, and in Mark Twain's life and work.









